Consumer rights, complaints, scams and how to protect yourself.
Showing 1-23 of 23 articles
You have the right to pay with cash in staffed sales locations for amounts up to 20,000 kroner. Here's how the rule works, what the exceptions are, and how to complain.
Old claim in the mail? The main rule is three years from due date, loans have ten. See what restarts the deadline and how you assert the statute of limitations.
Wage garnishment means the bailiff deducts money from your salary or benefits. Here's how subsistence is calculated, how much can be deducted in 2026, and how to file a complaint.
Credit freeze is free and stops loans in your name. Here's how to freeze yourself with all five bureaus, and how to act in the first 24 hours of identity theft.
Norgespris offers a fixed electricity price of 50 øre/kWh incl. VAT through 2026. See what the scheme costs, how the commitment works, and whether it pays off where you live.
A delayed or cancelled flight often gives you the right to fixed compensation of 250–600 euros. The rules apply in Norway, and complaining is free. Here's how to claim the money.
Seller said no? Here is how to complain as a consumer in Norway: the right complaint board for each issue, what it costs in 2026, and the deadlines you must keep.
Are you defrauded? For unauthorized payments, the bank must cover your loss beyond your egenandel. Here's how to demand the money back, report in time, and appeal for free.
The health insurance card never covers medical transport home, and public insurance covers almost nothing outside the EU/EEA. Here's how travel insurance works – and the day limit you must check.
How to file a claim correctly: the one-year deadline that kills your right to compensation, when a small claim doesn't pay off, and your free right to appeal when the company says no.
Is there a fault or defect in work a tradesperson (håndverker) did on your home? Here's how to complain (reklamere), what you can demand, and the deadlines under the håndverkertjenesteloven (Craftsman Services Act).
Contents insurance covers your belongings against fire, water and theft. The landlord's insurance does not. See what it covers, what it costs and how to choose.
How customs and VAT work on packages from abroad. Learn what the VOEC scheme is, when you avoid customs fees, and how to avoid fee shock.
Learn to recognize the 7 most common types of fraud in Norway – from fake SMS messages and BankID pressure to investment fraud – and what to do if you get tricked.
The conciliation board and small claims procedure are the cheapest way to settle disputes about money or goods in Norway — without a lawyer. See what filing a conciliation claim costs in 2026.
Buy now, pay later with Klarna, Vipps and Walley is credit. Pay the full invoice on time, avoid expensive installments, and use your 14-day right of withdrawal.
A payment mark in Norway can block rental housing, loans, mobile contracts and certain jobs. This guide explains what a mark is, the consequences, the 4-year rule for automatic deletion, and how to check and remove it — with clear legal basis in 2026.
The NRK license was abolished on January 1, 2020 and replaced by tax financing. Here's what it means for you, plus the rules for switching mobile subscriptions and porting your number for free.
Angrerett (right of withdrawal) gives 14 days to cancel an online purchase, reklamasjon (right to complain) gives 2–5 years to complain, and garanti (guarantee) is an extra. Here is how to use your rights.
Only motor liability insurance is mandatory in Norway. Contents insurance is almost necessary, while liability and travel coverage are often included. Here's how to avoid paying double.
The electricity bill in Norway has two parts: grid rent you cannot switch and power you can. How spot price, fixed price, strømstøtte 2026 and Norgespris work.
Got a collection notice and cannot pay? How debt collection works in Norway: from reminder to the bailiff, your right to a payment plan and where to get free help.
BankID fraud in Norway explained: learn warning signs, what you never share, and where to report before money is lost completely.
