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FAQ · Help center

How can we help?

Detailed answers about the Samfunnskunnskapsprøven, how SamfunnPrep works, pricing, payments, mobile use and privacy. Use the table of contents to jump straight to a category.

About the Samfunnskunnskapsprøven

Format, requirements and passing score for the official HK-dir exam.

How to use SamfunnPrep

How the dashboard, progress tracking and review fit together.

Exam simulation

How our simulation mirrors the real exam.

Practice and flashcards

Learn without time pressure — targeted repetition where you need it.

The question bank and content

Where the questions come from and how we ensure quality.

News, articles and glossary

Reading material and reference works alongside your practice.

Account, sign-in and security

Registration, sign-in and how we protect your account.

Pricing, trial and subscriptions

What’s free, what costs money, and how to manage it.

Payments, receipts and refunds

How payments, billing and the right of withdrawal work.

Mobile, PWA and browsers

How SamfunnPrep behaves on phone, tablet and different browsers.

Languages, accessibility and privacy

Language coverage, accessibility and how we handle your data.

Didn’t find your answer?

Write to us — you’ll hear back from a human, usually within one working day.

Email support@samfunnprep.no