
Chargebacks: when your purchase is not delivered
No goods or refund from the seller? Learn how to ask your bank for a chargeback, which documents to send and why payment deadlines matter.
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No goods or refund from the seller? Learn how to ask your bank for a chargeback, which documents to send and why payment deadlines matter.

Check previous prices, member discounts and total costs before Black Friday 2026. See a worked example and what to do about misleading offers.

Check Black Friday offers with previous prices, price history and total costs. Learn what to check before paying and how to report misleading discounts.

Purchase went wrong and the seller refuses to help? Learn about card claims, credit versus debit, the documents you need and how to complain to your bank.

Want to stop paying for an app or streaming service? Find the right Apple, Google or provider account, cancel and keep proof showing the end date.

Paid Norwegian VAT at checkout and again on import? Find out who refunds VOEC VAT, which receipts you need and how to explain your claim to the seller.

Is your suitcase missing or damaged? Learn the difference between a PIR and a compensation claim, the deadlines, necessary purchases and what evidence to keep.

Check the insolvency protection for your package holiday. Learn about the guarantee, claim deadline, evidence and what to do if you need help getting home.

Learn the rates, automatic payment and complaint process for power cuts lasting over 12 hours. Understand the metering point, two-hour rule and claims for actual losses.

Register against telephone sales, ask companies you use to stop advertising and document unwanted calls. Check the exceptions.

Distinguish poor Wi-Fi from broadband faults, measure speed and complain to the provider. Check possible price reductions, termination and BKN.

Estonian Apollo Group buys Fly Chicken and brings KFC to Norway for the first time. First openings expected in early 2027 – and here is the minimum wage in hospitality.